Kids Skate Free Club Tutorial
Need help signing up? Here's a Kids Skate Free Club tutorial!At the start of 2024, myHownd transitioned the Kids Skate Free Club into a yearly membership-based system, which can be confusing and at times frustrating for previous KSF pass holders to navigate. We hear you! Below is a step-by-step guide to help walk you through the set-up process! Please make sure to thoroughly read each step to understand the process.
How to Register for Kids Skate Free Club:
Step One: Buying the Membership
Buy your Kids Skate Free Club Membership at https://promos.myhownd.com/buy-nows/423533
Kids Skate Free Club lets you pay $4.99 per child to get two FREE ADMISSIONS a week for the WHOLE YEAR!
You will need to purchase an individual membership for each child (12 years old and younger) you want to register at the link above.
This membership will cover the cost of admission for the day, not skate rental, and lowers the price of a playground admission.
When you purchase a membership, a unique one-time code will be shown at the end of purchasing and sent via email for each membership purchased. See attached photo for an example of how to purchase the membership(s). Click for larger image.
Important: When you buy your membership(s), don’t exit the page without taking a screenshot of the unique one-time code(s)!
You can find the code(s) at the bottom of the final purchasing page, below the “Thank you, [Your Name]” section and inside the purchase summary.
See attached photo for clarification (the highlighted confirmation number is just an example and cannot be reused, you will receive your own unique codes for each child you register). You need this code to complete the next steps/prove that you have purchased the membership(s).
It’s normal for this code to take a few days to get to your inbox, but don’t forget to check your spam/junk folders for any emails from myHownd or the Roller Skating Association! See attached photo for an example of the email.
Once you have your unique confirmation code(s), Step 1 is complete!
When you’re ready, scroll down and click the orange button below for Step 2!
Step Two: Signing up at Skate World Center
Now that you’ve bought your membership(s) and gotten your unique confirmation code(s), all that’s left is to sign up to our rink!
Finding the rink:
First, you need to find the correct rink. You can do this quickly by accessing our specific sign-up page at the link here. Once you get to our page, scroll down to the bottom and find a small, blue link that says “Sign up at this rink”. See photo below for a clearer view of this link.
If needed, you can also access this page by going to https://kidsskatefree.com/, scrolling down to the “Find a Participating Location” section, and typing “Skate World Center” into the search bar. Once you find the correct rink name (see photo below), click the blue rink name (in our case, “Skate World Center, Inc.”) to get to your rinks’ loading page.
Keep an eye on the address! Skate World Center is located at 2563 Capital Circle NE, Tallahassee, Florida 32308. Make sure you have the right rink! If you sign up for the wrong rink, you will need to contact Hownd support (for more info, click the green “Troubleshooting” button below).
Once you’ve confirmed that the rink location on the top of the page is correct, scroll down to the bottom of the page. Find the blue link that says “Sign up at this rink,” and click it. See photo above for location of the link.
Submitting your Information:
Now that you’ve clicked “Sign up at this rink,” you’ll be redirected to the registration form. Just fill out your information at the top (use the same email you bought the passes with), and put your child’s information below. The ONLY information you need to submit for your child is:
1) your child’s First Name
2) your child’s Birthday, and
3) the Unique Confirmation Code(s). Copy and Paste one code from your email into the “Coupon” slot.
When you want to add another child, just click “Add Another” and repeat the process, making sure to put a NEW Unique Confirmation Code in the “Coupon” slot.
The codes can only be used once, so trying to register multiple kids under the same code will result in an error message.
Once you’re finished, click the orange “Share with Us” button at the bottom to submit the information. See attached photo below for more details.
Once you click “Share with Us” and allow to page to reload to the “Thank You” screen, you’re in!
You can access your new passes on the myHownd app (more info in the troubleshooting section) or by just saying your first and last name at the front desk so we can look you up in the system. See attached photo for more details.
You’re officially in the system! If you had any trouble, feel free to click on the “Troubleshooting” tab for solutions and myHownd support contact information.
Troubleshooting
Don’t see your passes in the myHownd app? Don’t worry, we’ll still accept your Kids Skate Free Club passes!
Your two passes for Kids Skate Free Club reset automatically every Monday (whether you use them or not). This means that new passes often have to wait until the next Monday to show up in the app, so, for example, if you purchased your membership(s) on Tuesday, you may have to wait about a week to see them in the app.
While we understand this can be frustrating, don’t worry! Just say your first and last name at the front counter, and we’ll be able to look you up in the main system from there. We can directly redeem passes even if they haven’t loaded in the app yet.
If your passes take longer than a week and a half to load, we reccommend reaching out to myHownd support at [email protected].
They should be able to diagnose the issue from their end and find a solution.
Do you see an Indianapolis address? Don’t Panic!
When you bought your memberships, you will have purchased them from this address: 6905 Corporate Drive, Indianapolis,
All this means is that you still need to register your memberships to our specific rink. If you got stumped here, you just need to go to Step 2 and follow the directions to sign up to our specific rink (Skate World Center).
Registered with the wrong rink?
If you registered with the wrong rink, just email [email protected], explain that you registered to the wrong rink and that you’d like to have your memberships switched to Skate World Center, Inc.
Feel free to CC us ([email protected]). They should be able to solve the issue for you!
Need a refund?
Just email [email protected] and explain the situation. Feel free to CC us ([email protected]). They’ll be happy to help you out!
Any questions about Kids Skate Free Club?
Email us at [email protected] or call us at 850-385-7465.