850-385-7465 [email protected]

Kids Skate Free Club Tutorial

Need help signing up? Here's a Kids Skate Free Club tutorial!

In March 2025, MyHownd got a new update that streamlined the sign-up process! Below is a new tutorial for the membership-based system to help walk you through the sign-up process! Please make sure to thoroughly read each step.

 

IMPORTANT NOTE: Kids Skate Free Club is ONLY for children who are 12 and younger. Kids Skate Free Club passes cover skating admission and lower the price of playground admission to $5. Skate rental is $5.50, and remember: LONG socks are required to rent skates! 

How to Register for Kids Skate Free Club:

Step one: Download the MyHownd app on the App Store or Play Store! Sign up and make an account. Click the image below to zoom in.

         Image: Sign up for the MyHownd app

Step two: Once your account is made, click the “memberships” tab in the bottom right of the screen. Click the option that says, “Kids Skate Free.” Click the images below to zoom in.

Image: Homepage of the MyHownd App. Memberships button is highlighted with a red box. Image: Memberships page of the MyHownd app. KIds Skate Free club is the top option, highlighted with a red box.

Step three: Once the page loads, scroll down to where it says, “Search by Rink Name” and type in “Skate World Center.” (Hint: the instructions for this part are also right above the search bar!). Once “Skate World Center, Inc.” appears, click on it, then click on the pink button that says, “Sign Up at This Rink!” Click the images below to zoom in.

Image: The kids skate free dot com rink search bar. Search up your local rink by name! Image: the rink selection for Skate World Center, Inc. Click the pink button at the bottom to sign up!

Step Four: Once the page loads, put in the same information you signed up to the MyHownd app with, then input the information of the kid(s) you wish to register. Once done, hit the orange “Share with Us” button at the bottom of the screen. Click the image below to zoom in.

Image: fill in your personal info, then fill in the information for your kids.

Step Five: Buy the passes! The first page will explain all of the details of the pass— i.e., all of the details listed above these instructions. The next page automatically calculates how much the total of your passes will be, as again, it’s one pass per child. You need to put in the same information you used to sign up with the MyHownd app, and then you can you put in your card details. Note: To buy the passes, you MUST agree to renew the subscription annually, as Hownd needs proof that you understand this is an annual subscription service. If you wish to cancel automatic renewal, you can cancel anytime once you’ve bought the passes. Once you check that box and hit “Confirm Payment,” your passes should appear in the MyHownd app shortly! Click the images below to zoom in.

Image: The information page about buying the Kids Skate Free Club passes. Image: step one of the purchasing process. The app will calculate how much the total will be based on the number of kids registered. Image: Part two of the purchasing process. Input your information again. Image: last part of the purchasing process. Input your card details and check the box allowing the annual subscription, then click confirm payment.

Troubleshooting

Don’t see your passes in the myHownd app? Don’t worry, we’ll still accept your Kids Skate Free Club passes!

Your two passes for Kids Skate Free Club reset automatically every Monday (whether you use them or not). This means that new passes often have to wait until the next Monday to show up in the app, so, for example, if you purchased your membership(s) on Tuesday, you may have to wait about a week to see them in the app.

While we understand this can be frustrating, don’t worry! Just say your first and last name at the front counter, and we’ll be able to look you up in the main system from there. We can directly redeem passes even if they haven’t loaded in the app yet.

If your passes take longer than a week and a half to load, we reccommend reaching out to myHownd support at [email protected].

They should be able to diagnose the issue from their end and find a solution.

Did you Buy Passes in the Last 12 Months without getting them Registered?

If you bought your Kids Skate Free Club Passes in the last 12 months, but did not register those passes with our rink, you need to email [email protected] to have the Hownd staff manually move your incomplete account over to the new system. 

Tip: If you bought the codes but didnt assign them to any particular child, this means that you didn’t complete the registration/sign-up process and need to email [email protected]. This would also be shown by being able to pull up long, 20-digit confirmation codes in the app, but not being able to pull up any named passes for said codes (ex: passes should read “Skate Pass for Sarah”). Another sign of this problem is if our Front Staff can pull up your name but no active passes in the back-end of our system.

Feel free to CC us ([email protected]).  Hownd should be able to solve the issue for you!

Registered with the wrong rink?

If you registered with the wrong rink, just email [email protected], explain that you registered to the wrong rink and that you’d like to have your memberships switched to Skate World Center, Inc.

Feel free to CC us ([email protected]).  They should be able to solve the issue for you!


Need a refund?

Just email [email protected] and explain the situation. Feel free to CC us ([email protected]). They’ll be happy to help you out!

 

Any questions about Kids Skate Free Club?

Email us at [email protected]  or call us at  850-385-7465.

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